Silken Hotel

We stayed at the silken hotel for 5 days and 4 nights. Overall had a good experience. The water pressure in the shower was excellent , rooms were sound proof so we slept really well. Our room was spacious and the air conditioning kept it nice and cool. We didn’t need the extra amenities because we only came back to our room to sleep so it was perfect for us. Free snacks and coffee in the lobby were provided but the best part is the staff. There was a young lady at the front desk who was so kind and helpful with questions that we had and even let us keep our suitcases in the lobby after we checked out so we could kill some time due to a later flight.

Being informed that the hotel was renovated more than a year ago, the lobby area is relatively simple and small. The room decor is of soothing theme and colour, the toilet is huge and spacious. The room is bright when curtains are drawn, just next to highway but quiet corner of the neighbourhood. Quiet and safe neighbourhood vibes, close to Shuang Cheng Street Night Market, although small size but relatively crowded during the period of our visits. Counter Staffs were very polite and helpful each and every time we approached them.

Generally as I expected or slightly better. Off season value for the price is OK. Functional, accessible, mostly new mixed with some wear, nothing bad and no excess. In the room, HVAC with half-degree (Celsius) control, Japanese style toilet with warm seat, electricity sockets with widened plug shape compatibility, no smell of smoke. In the lobby, luggage scale, water/coffee, card payment, helpful staff. Outside, clothes recycling bank (cool), large convenience stores close by.

There was free snacks and coffee in the lobby for the guests, the staff were happy to help us book a cab to the airport and the cleaning service was very good too. The room matched the website perfectly, we booked the triple room and it was not only spacious but had a sitting area and a lot of table area too to sit at.

- Location was great next to a main bus stop on the elevated road that connected to the rest of the city - Cute neighbourhood with local eateries and konbini, as well as a short walk to night markets - Spacious room that was clean with a full bath tub to soak in after a days travel around the city - Friendly front desk staff who always offered help - Snacks + coffee and hot chocolate machine in lobby - Real pleasant surprise and great value